Cellular Info

 

 

 

 

Visit Western
Call Forward

campus extensions only
...forwards incoming calls to another number.

to activate:
  ~ lift the handset
  ~ press the # key, then 1, then dial the four digit phone number where calls are to be forwarded
  ~ hang up

to cancel:
  ~ lift the handset
  ~ press the # key, then 7
  ~ you will hear three short tones
  ~ hang up

NOTE: pause at least four seconds before placing your next call

 
Call Transfer

campus extensions only
...send a call to someone else on campus.

  ~ press and release hookswitch to put first call on hold
  ~ listen for three short tones
  ~ dial second phone number (campus extensions only)
  ~ announce first call to second call in privacy
  ~ hang up and the first call is connected to the second call

The Hookswitch is used to disconnect a call or place a call on a temporary hold. It can be a button, flash key, or switch depending upon the type of phone.

 
Call Waiting

...ability to switch between two incoming calls.

  ~ when you hear two beeping tones press and release the hookswitch
  ~ the first call is on hold and you are connected with the second call
  ~ you may continue to press and release the hookswitch to move between calls

 
Call Waiting Deactivation

…deactive your call waiting

  ~ lift handset
  ~ dial *70
  ~ hear confirmation tone
  ~ hang up

 
Call Waiting Reactivation

…reactivate your call waiting

  ~ lift handset
  ~ dial *71
  ~ hear confirmation tone
  ~ hang up

 
Last Number Redial

...redials the last number you dialed.

  ~ lift handset and listen for dial tone
  ~ dial *177

 
Ring Again

campus extensions only
...if you reach a busy signal, the ring again feature will notify you when that line is free.

to activate:
  ~ press and release the hookswitch after receiving the busy signal
  ~ dial *11
  ~ listed for confirmation tone
  ~ hang up
  ~ when the busy party has ended the call, your phone begins fast ringing.
  ~ lift handset within 6 seconds and you will be connected

to cancel:
  ~ pick up handset and dial *12

 
Store/Redial

to store a number:
  ~ after receiving a busy signal press and release the hookswitch
  ~ listen for three short tones
  ~ dial *178
  ...the telephone number you just dialed is now stored.

to redial a stored number:
  ~ lift handset
  ~ dial *179
  ...the stored number is dialed.

 
Conference Calling

...during an existing call you may conference with a third party.    

  ~ press and release the hookswitch to put first call on hold
  ~ listen for three short tones
  ~ dial second phone number
  ~ press and release hookswitch again

...the first and second call are conferenced together with you.

 
Having trouble with your phone?
Here are some steps to take before calling Telecommunications at x3131.

Phone doesn't ring:
  ~ Check that your phone is plugged in.
  ~ Check that the ringer switch on your phone is turned on.
  ~ Try another phone in your jack, and your phone in another jack. Report a broken jack to
Telecommunications, x3131.
  ~ Clear call forwarding. Lift up the handset, press the # key and 7, wait for three short tones, then hang up.

Friends complain that your number is always busy, and yet you haven't been on the phone or they receive a dial tone, or get someone else's room:
  ~ Clear call forwarding. Lift up the handset, press the # key and 7, wait for three short tones, then hang up.

ASSISTANCE

For service problems and information contact Telecommunications, x3131, messages can be left on voice mail 24 hours a day, seven days a week.

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