1. Contact the
Telecom Help Desk at 3600 and request to be placed in Desktop Messaging group.
2. Close all programs except for this browser window (make sure to close Outlook) before you begin.
3. If the computer has multiple Outlook profiles, verify that the default profile is the profile to be used with CallPilot.
-- Click the Start button, then choose Settings, Control Panel. Double-click the Mail icon.
-- Click the Show Profiles button.
-- In the "When starting Microsoft Outlook, use this profile" box, select the profile to be used.
4. Verify that Outlook is the default email program on the computer.
-- Open Internet Explorer.
-- Choose Tools, Internet Options. Click the Programs tab.
-- Verify or set Microsoft Outlook as the E-mail selection.
5. Start CallPilot installation:
-- Click on
X:/Software/CallPilot/Callpilot Desktop
04.04.04.32/setup.exe
6. Proceed with the following directions.
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Click Next |
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Type in:
Server Name: 140.160.1.20
Server SMTP:
1360650
Choose:
English
Click Next
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Select Complete
Click Next
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RESTART YOUR
COMPUTER BEFORE PROCEEDING |
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Start Outlook |
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Enter your Mailbox #
(usually your 4-digit
phone #)
Enter your Password
Click Properties
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Enter your Mailbox #
(usually your 4-digit
phone #)
Enter your Password
Click Address Book
Tab
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Type in:
LDAP search
base:
dc=vmail,dc=wwu,dc=edu
Click Download Now
When done downloading
the address book:
Click OK |

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Enter your Password
Click
OK
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To enable audio toggle (computer < > phone)
1. Open Outlook
2. Click on Tools, Email Accounts
3. Select View or Change
4. Highlight CallPilot Desktop Messaging
5. Click on Change
6. Click on the Audio tab
7. Select Confirm settings before playing or recording
8. Click Apply
9. Click OK
10. Click Finish |
To change CallPilot configurable options
1. Open Outlook
2. Click on Tools, Email Accts
3. Select View or Change
4. Click Next
4. Highlight CallPilot Desktop Messaging
5. Click on Change
OR
Within a CallPilot message , go to Tools, Options |