Welcome to WWU Loans & Collections
Welcome to the Loans and Collections Office website. We are the office you need to contact if you have questions about Exit paperwork, Past Due Student Receivable, Perkins, Joy Stokes loans or a debt.
Exit Paperwork • Perkins Loans • Joy Stokes Loans • Past Due Student Receivable Debt
| Campus Location: | Old Main 370 | |
| Office Hours: | 8:00 a.m. - 4:30 p.m. | |
| Phone: | (360) 650-2943 | |
| Email: |  |
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| Mailing Address: | Loans & Collections, MS 9023 Western Washington University 516 High Street Bellingham, WA 98225-9023 |
Department Directory
| MAIN PHONE: | 650-2943 | |
| FAX: | 650-7529 | |
| Jenny Hebert Supervisor | 650-2922 | |
| Karen Yackley Perkins Loans/Joy Stokes |
650-4055 | |
| Mary Nichols Student/General Receivables Collector |
650-2903 | |
Vacant |
650-2943 | |
All About Exit Paperwork
Who needs to complete exit paperwork?
Any student who accepted Direct (Subsidized/Unsubsidized), Perkins, Joy Stokes or Alaska loans while they attended Western Washington University.
When does exit paperwork need to be completed?
Exit paperwork needs to be completed the quarter you:
- Graduate
- Withdraw
- Take a quarter or more off
- Fall below ½ time status
INFORMATION FOR GRADUATES:
If you are graduating your exit paperwork will be mailed to you approximately three weeks before your graduation date. This paperwork must be returned a week before your graduation or a Transcript/Registration Hold will be placed on your account.
If you only have Direct Loans you have the option of downloading your exit paperwork and mail or fax it back to our office.
If you decide to download your exit paperwork make sure that you mail in your exit paperwork the quarter you are graduating. Mailing in your exit paperwork a quarter or more early means you will have to fill it out again.
*For Perkins, Joy Stokes or Alaska loan borrowers, you must come into Loans & Collections for paperwork.
Click here to open Direct Loan Exit Paperwork
INFORMATION FOR STUDENTS WHO ARE WITHDRAWING, TAKING A QUARTER OR MORE OFF, OR WHO HAVE FALLEN BELOW ½ TIME:
Stop by the Loans and Collections Office in Old Main 370, or call us at (360) 650-2943 and request your exit paperwork.
Direct Loan borrowers only may download the exit paperwork from this site and mail or fax it to our office. If you have more than Direct Loans you will need to wait until your exit paperwork arrives by mail.
Click here to open Direct Loan Exit Paperwork
Where do you mail your exit paperwork?
Mail your completed exit paperwork to:
Loans and Collections, MS 9023
Western Washington University
516 High Street
Bellingham, WA 98225-9023
What if you don’t know the loans you accepted at Western?
If you started school at Western Fall Quarter of 1999 or later, you can find out what types of loans you accepted by going to the Student Web.
If you attended Western before Fall Quarter of 1999, call the Student Aid Information Center at 1.800.433.3243 to locate the loans you accepted from Western and any other institution of higher learning.
Click here to open NSLDS website
(National Student Loan Data System is the U.S. Department of Education's central database for student aid. It receives data from schools, agencies that guaranty loans, the Direct Loan program, the Pell Grant program, and other U.S. Department of Education programs. NSLDS provides a centralized, integrated view of Title IV loans and Pell grants that are tracked through their entire cycle; from aid approval through closure.)
Why do you need to complete exit paperwork?
- Filling out exit paperwork provides you with useful repayment information about your loans.
- Exit paperwork is required by the Federal Government.
- If the exit paperwork is not completed a Registration Hold will remain on your transcript until our office receives the paperwork.
Click here to open Direct Loan Servicing website
Perkins Loan Holders Only
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If you are a student who received Perkins loans at Western this site will provide you with information and downloadable forms that will be useful to you.
Would you like Western’s informational brochure on Perkins loans? View it here.
Who services your Perkins Loan?
Western’s Loans and Collections Office is the servicer of your Perkins Loan, so we are the office to contact if you have questions. You will be mailing all correspondence and paperwork to our office. Our servicer, Campus Partners, has a very informative website just for you - www.mycampusloan.com.
If you have any questions that aren’t answered by this website call us at: 360.650.2943.
Where do you send your payments for your Perkins Loan and your request for Automatic Direct Draft?
Even though you received your loan from Western Washington University our billing service, Campus Partners, will be mailing your monthly statements or a coupon book whichever you prefer.
Send your Perkins Loan payments to:
Western Washington University
Campus Partners
P.O. Box 2902
Winston-Salem, NC 27102-2902
You can make repayment easy by signing up for Automatic Direct Draft. After completing the form either, mail to Campus Partners at the above address, call 1.800.334.8609 or go online to www.mycampusloan.com.
Did you know that Perkins Loans can be cancelled?
Depending on your chosen profession or where you are employed cancellation privileges can either eliminate or reduce your loan. The list below contains some of the professions that may qualify you for cancellation. If any of these professions apply to you, call the Loans and Collections Office at 360.650.4055 today, and find out if you can start the process of canceling your loan.
THE SEVEN MAJOR CANCELLATION TYPES
- Full-time Teacher: 100% cancellation.
- Qualify by subject
- Foreign language
- Mathematics or Science
- Special education
- Qualify if a low income Title 1 school
- Qualify by subject
- Law Enforcement/Corrections if a sworn officer: 100% cancellation
- Full-time Head Start Employee: 100% cancellation
- Full-time Health Professional: 100% cancellation
- Supervising or working directly with High Risk Youth: 100% cancellation
- Peace Corps & VISTA: 70% cancellation
- Active Military Service with Hazard Duty Pay: 50% cancellation
Cancellation of your Perkins Loan takes approximately 5 years. If you’re not sure if you qualify contact our office at 360.650.4055. You can download the Cancellation Form here and mail it to our office (view address).
Did you know that Perkins Loans have deferment and forbearance privileges?
Perkins Loans have deferment and forbearance benefits that help you if you are in financial difficulty, if you return to school, or if you enter the armed services. These deferment and forbearance benefits allow you to put your Perkins Loan payments on hold for up to three years, given in 3 month increments. The exception: in-school deferments, are the only deferment without a time limit.
Some of the common deferments are:
- At least a ½ time student
- Unemployed and unable to find full-time employment
- Experiencing economic hardship
- Volunteer Services under the Peace Corps Act
- Certain internships and residencies
- Graduate Fellowship
- U.S. Armed Services
If you don’t qualify for a deferment, forbearance options are available. The difference between the two is that forbearance accrues interest while deferments do not.
To download a Forbearance Form click here. Mail completed form to our office (view address).
If you need more information on deferments and forbearance options and you’re not sure which applies to you do not hesitate to call us at 360.650.4055.
FORMS FOR PERKINS LOANS
- In School/US Armed Services Deferment Form
- Economic Hardship/Unemployment Deferment Form
- Request for Temporary Disability
- Cancellation Form
- Perkins Name Change Form
- Perkins Address Change Form
- AutoDraft (Automatic Direct Draft) Form
Additional forms for downloading can be found on Campus Partners website at https:/www.mycampusloan.com.com/forms/index.html
All completed forms and correspondence, except for the Automatic Direct Draft Form, are mailed to our office (view address).
The Automatic Direct Draft Form is the only form mailed to:
Western Washington University
Campus Partners
P.O. Box 2902
Winston-Salem, NC 27102-2902
A good resource for important information about Perkins Loans can also be found at Campus Partners website at http:/www.mycampusloan.com
What do you do if your Perkins Loan is in default?
Your defaulted Perkins Loans can be rehabilitated once. Your loan will be rehabilitated if you make 12 consecutive monthly payments. Call Western’s Loans and Collections Office at: 360.650.4055 so we can arrange a payment amount that will fit your financial budget.
Within 30 days of receiving your last on-time consecutive monthly payments call and ask us to:
- Return you to regular payment status
- Extend your payments out for another 10 years
- Instruct the 3 major credit bureaus to remove all negative credit from your credit file
- Regain the balance of your benefits and privileges of your promissory note
- Return to title IV eligibility
FOR JOY STOKES LOAN HOLDERS ONLYtop
If you are a student who received a Joy Stokes Loan at Western, this site will provide you with information and downloadable forms that will be useful to you.
Who services your Joy Stokes Loan?
Western’s Loans and Collections Office is the servicer of your Joy Stokes Loan, so we are the office to contact if you have questions. You will be mailing all correspondence and paperwork to our office. Your monthly payments and your request for Automatic Direct Draft will be mailed to Campus Partners.
If you have any questions that aren’t answered by this website call us at: 360.650.2943.
Where do you send your payments for your Joy Stokes Loan and your request for Automatic Direct Draft?
Even though you received your loan from Western Washington University our billing service, Campus Partners, will be mailing your monthly statements.
Send your Joy Stokes Loan payments to:
Western Washington University
Campus Partners
P.O. Box 2902
Winston-Salem, NC 27102-2902
You can make repayment easy by signing up for Automatic Direct Draft. Click here to complete the AutoDraft (Automatic Direct Draft) Form. Once completed and signed, mail to Campus Partners at the above address or you can go to the Campus Partners website and sign up directly.
FORMS FOR JOY STOKES LOANS
All completed forms and correspondence, except for the Automatic Direct Draft form, are mailed to:
Loans and Collections
Western Washington University
516 High Street
Bellingham, WA 98225-9023
The Automatic Direct Draft form is the only form mailed to:
Western Washington University
Campus Partners
P.O. Box 2902
Winston-Salem, NC 27102-2902
Do Joy Stokes Loans have deferment privileges?
Joy Stokes loans do not offer unemployment/economic hardship deferment privileges. If you return to Western as at least a half-time, you can defer your loan with in-school status. This will defer your interest and pricipal payments.
Even though you may not qualify for a deferment, if you are experiencing economic hardship please call our office at 360.650.2943 and we can discuss a special billing arrangement that is sensitive to your economic needs.
Do Joy Stokes Loans have cancellation privileges?
Sorry, but Joy Stokes loans can not be cancelled.
PAST DUE STUDENT RECEIVABLES DEBTtop
Did you leave Western owing a debt?
Do you have a Loans & Collections (LC) transcript/registration hold?
Your payment can be made in full:
On-line payment with MasterCard, Discover and American Express credit cards is a service offered through QuikPAY, our on-line billing servicer and payment provider. A convenience fee of 2.75% of the amount paid will be charged for this service. On-line payment by eCheck (electronic check) will continue to be available with NO convenience fee.
As a part of offering the on-line credit card option for payment of tuition, housing, and fees, WWU will no longer accept credit cards in person, by fax, or by phone for payment of these fees.
Note: Due to Visa regulations, Visa credit cards will no longer be accepted for tuition and housing payments.
Additional information is available through our FAQ page.
Online
E-check - Available 24 hours a day. No fee.
Credit Card - MC/American Express/Discover with a 2.75% Convenience Fee.
Click here for more information
Mail
Check payable to Western Washington University in US dollars. Please write your WWU Student ID# on your check.
Western Washington University
University Cashier MS-9004
516 High St
Bellingham, WA 98225-9004
In Person
Bring payment coupon (top portion of ebill) to the University Cashier, OM 245 between 9:00 a.m. and 4:00 p.m. The University Cashier takes the following form of payment:
- Cash
- Check - payable to Western Washington University in US dollars. Please write your WWU Student ID# on your check.
- Debit Card - Visa/MC
- After hours - follow the steps for Check and place envelope in the drop box outside Edens Hall.
If you are unable to pay your debt in full, call Loans & Collections at 360.650.2903 to discuss payment arrangements.
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